Due to the restrictions imposed by the confederation and the telework measures, we ask you to use our contact form for your different requests. To contact us click here.
Due to the restrictions imposed by the confederation and the telework measures, we ask you to use our contact form for your different requests. To contact us click here.
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How to send a parcel to Ukraine?

With Expedismart.ch, Switzerland's leading shipping comparison service, your booking includes friendly customer service and attractive prices. Are you a company or private individual who regularly or occasionally ships goods to Ukraine? Open a new customer account with Expedismart.ch in just a few minutes.

You can benefit from discounts of up to 70% on public rates thanks to the agreements we have negotiated with our partner companies.

How to send a parcel to Ukraine? Documents required

When sending a parcel from Switzerland to Ukraine, please attach the proforma invoice which is generated by Expedismart.ch, but you can also enclose your own invoice when booking online. If you are shipping a new product that you have just purchased, the proforma invoice is not the receipt you received from the shop. The proforma invoice is used to inform customs of the exact contents of your package. If the goods have been purchased by the recipient or will be resold after arrival in the country, the shipment must be accompanied by a commercial invoice, which can also be created on Expedismart.ch. For valuable goods, it is advisable to take out insurance. The cost of the insurance is 1% of the value of the goods. You can take out the insurance directly with our partner company AXA Winterthur when you prepare the consignment.

Compare services and prices for shipping to Ukraine. Additionally, you can choose the professional carrier (FedEx, TNT, Aramex, or UPS) who will pick up your package at your home/office and ship it safely to Ukraine.

How to send a parcel to Ukraine? Customs

Import duties in Ukraine are based on the local goods and services tax and the standard VAT of 20%. They also depend on the declared value, the type of consignment and its origin.

Usually, duties are not levied on items for personal use. Such as clothing and toiletries. However, we strongly recommend that all goods are declared on the proforma/commercial documents.

How to send a parcel to Ukraine? Prohibited goods

Make sure that you do not send prohibited goods to Ukraine. The following overview may vary depending on the shipping company (FedEx, DHL, UPS, TNT, or Aramex).

Certain goods are not allowed to be imported into Ukraine.

* This list may be amended by the country of destination. For more information, check the website of the Government of Ukraine.

If you are not sure whether your item falls into the category "prohibited goods", please contact us by phone or e-mail. We will be happy to provide you with information!

How to send a parcel to Ukraine? Fragile items

When shipping fragile or delicate items to Ukraine, it is important to pack the contents properly to protect the goods. Use sufficient cushioning material such as newspapers, foam, or bubble wrap.

How to send a parcel to Ukraine? Official holidays

When sending your parcel, please consider the public holidays in Ukraine. Be aware that your parcels will not be delivered on these days.

How do I send a parcel to Ukraine? Track my shipment

If you have already shipped to Ukraine, use the shipment tracking on Expedismart.ch.

The majority of our customers send their parcels to Kiev and Kharkov.

Do not hesitate to contact us by phone (+41 022 575 61 16), by e-mail (admin@expedismart.ch) or via the contact form if you have any questions or uncertainties.

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