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How to send a parcel to Chile


Swiss SMEs or individuals with family in Chile, you want to send a package to Chile? You should know that with Swiss Post, the delivery time can be up to 20 days. This time does not take into account the efficiency of the local post office, which can extend the time even further. With, you can compare the prices of the world's leading express carriers such as DHL, FedEx, UPS, TNT or Aramex as well as the delivery times.

If you send a parcel to Chile from Switzerland with one of these express carriers from, you can send up to 20 parcels of 70kg each. The prices we can offer you on the platform make you save up to 70% of the price you would find by going directly to these carriers. However, if you are a start-up company and you plan to send more than 20 shipments per month to Chile or elsewhere with carriers such as DHL, FedEx, UPS, TNT or Aramex, then contact us and we will be able to offer you a personalized price quote.

How to send a package to Chile? Important customs documentation

When you send packages under 70kg to Chile with, it's easy. All customs documents will be filled in automatically at the end of your booking and downloadable in PDF format. Whether you choose DHL, FedEx, UPS, TNT or Aramex, the customs documents required will be identical. This is a proforma or commercial invoice.

The proforma invoice (for the form) is not a classic invoice, it is a document which allows to indicate to the customs what your parcels contain, but also the value of the goods as well as the name of the sender and the recipient. As for the commercial invoice, the same information is required, but it must be chosen when it is a sale, for example when you are a Swiss SME and you send parcels to Chile as part of your commercial activity.

Another document that is indispensable is the Airways bill, otherwise known as the shipping bill. Just like the proforma or commercial invoice, if you book your parcel (or document) shipment to Chile on, then this document will automatically be generated in the PDF mentioned above.

How to send a parcel to Chile? Who will pay the customs fees?

When shipping a parcel to Chile, customs fees will normally be charged to the recipient. If you are a company and you want to pay the customs fees, you can ask to open a special option on your account. Please note that in this situation, it will not be possible to get a refund. These customs fees are mainly composed of VAT, a small amount may also be charged for processing fees.

For a parcel shipment to Chile, these fees are charged by the carriers such as DHL, FedEx, UPS and TNT. In Chile, the VAT is normally 19%. As for customs duties, these are 6%, as Chile is a member of the FTA, a free trade agreement that significantly reduces customs barriers. However, it is possible that these fees may be higher depending on the type of goods you are sending to Chile, so we advise you to inquire beforehand.

How to send a package to Chile? Goods that are prohibited from being imported

Important information: this list is purely indicative and is not exhaustive. It is your responsibility to verify with the carrier you have chosen that the goods you wish to send to Chile are legal and that the carrier agrees to transport them.

How to send a package to Chile? Goods that can break

Be careful, if you want to send delicate goods to Chile, there are a few things you should know. One of our articles explains the key elements that will allow you to pack a package correctly. You should also know that carriers such as FedEx or UPS offer packing guides. Don't hesitate to ask us to send you one. One of the key elements is that your goods do not move in the box, for this there are different materials to wedge it.

The most accessible and easiest to use is newspaper. Tear it up and place it around your merchandise. When you shake the package, it should not make any noise. Also, choose the strongest possible packaging, for example a triple fluted cardboard box.

How to send a parcel to Chile? How many days does it take to deliver my package?

On, when you make a reservation or a price test, we give you an ESTIMATE of the delivery date. None of our partner carriers can guarantee this delivery time. Why not? Because they are dependent on the goodwill of the customs of the destination countries. Indeed, random controls are carried out and your parcel can be retained in customs for inspection.

Customs officials may also ask the sender or recipient for additional information about the goods being sent. If this happens, don't panic. If you book your shipment through, our team is available to assist you with these procedures. In general, the estimated time for sending packages or documents with carriers such as DHL, FedEx, UPS or TNT varies between 5 and 7 days. Our clients send packages to the main cities in Chile, namely Santiago, Valparaiso and Vina del Mar.

How to send a parcel to Chile? Closed days

There are several holidays in Chile, we give them here because if your package should arrive or be delivered on one of these days, expect delays, or take them into account when making your reservation. Be careful, Chile has many holidays.

Here they are:

How to send a parcel to Chile? Tracking your parcel

Carriers such as DHL, FedEx, UPS or TNT allow a quite precise tracking of your package or document. If you want to know more about it, you can read our article.



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